01 / GROW
Business development & account growth
Building customer relationships, identifying untapped opportunities and expanding the solutions customers source through their trusted partners.
People. Technology. Results.
25+ yearsNew Zealand commercial experience
14+ yearsTechnology solutions & account development
3+ yearsEnterprise technology sourcing
What I bring
Commercial thinking.
Human connection.
A mix of skills that helps turn customer needs into opportunities and opportunities into outcomes.
02 / CONNECT
Technology & industry relationships
Longstanding relationships with technology vendors, distributors and industry specialists, backed by hands-on experience across IT and audiovisual solutions.
03 / DELIVER
Commercial sourcing & delivery
Understanding requirements, shaping proposals, negotiating terms and collaborating across teams; including complex enterprise transactions.
The person behind the CV
More than a job title.
I enjoy meeting people, understanding what matters to them and finding practical ways to help.
My experience spans business development, account growth, technology sales and enterprise sourcing; from working directly with customers to bringing together vendors, specialists and delivery teams.
What connects it all is a straightforward approach: listen carefully, find the opportunity, do what you say you'll do and build relationships that last.
What I believe in
Reliability. Following through and being someone customers and colleagues can count on.
Relationships. Taking the time to understand people and their businesses.
Collaboration. Bringing the right expertise together to achieve a better outcome.
Curiosity. Staying interested in technology, new ideas and better ways of working.
Selected work
Experience in action.
A few examples of the work I've been involved in; each with its own customer challenge and practical solution.
AV SOLUTION · OFFICEMAX
An integrated AV and hybrid event solution
Designed and delivered a complete audiovisual solution for a national industry association, supporting live, in-person events alongside simultaneous nationwide livestreaming. Integrated presentation displays, multiple camera systems capturing presenters and live demonstrations, microphones, audio equipment and video switching. Developed and tested elements of the solution before coordinating specialist installation, demonstrations and training.
Solution development → Hybrid event delivery
COMPETITIVE RFP · OFFICEMAX
A major public healthcare technology rollout
Won a competitive tender for approximately 70 commercial interactive touch panels for a major public healthcare organisation. The initial success led to further deployments across major healthcare organisations in Auckland and Northland, providing a foundation for additional business nationally.
Competitive tender → Wider adoption
ENTERPRISE SOURCING · SPARK
Enterprise technology at scale
Managed complex technology sourcing and commercial opportunities for major enterprise customers, bringing together suppliers, technical specialists and internal teams to develop solutions, negotiate commercial outcomes and successfully close multimillion-dollar transactions.
Customer requirements → Commercial outcomes
TECHNOLOGY SOLUTIONS · OFFICEMAX
Specialist AV for tertiary education
Supported multi-year projector refresh programmes and specialist audiovisual requirements for tertiary education, including high-end projection systems and custom-manufactured screens sourced internationally to meet demanding facility requirements.
Specialist requirements → Tailored solutions
BUSINESS DEVELOPMENT · WAREHOUSE STATIONERY
An initiative that created a new role
Identified a more effective way to win business by targeting buying groups, franchises and multi-site organisations at head-office level rather than approaching individual locations. The success of this approach led Warehouse Stationery to create a dedicated Buying Groups & Associations business development role, into which I was promoted.
Commercial initiative → New role created
DIGITAL BUSINESS · INSTINCT DESIGN
A customer relationship spanning two decades
Proactively approached Lotus Cars New Zealand with an opportunity to improve its website, securing the business and helping establish a customer relationship that continued for more than 20 years through ongoing website and digital services.
New business → Long-term customer trust
01 / 06
In their words
Don't just take my word for it.
Perspectives from managers, colleagues and technology industry partners. Explore what they valued about working with me.
Simplifying complexity
He has a knack for simplifying complex challenges, bringing people together, and maintaining a strong customer focus throughout.
Wayne Newman
Direct manager · Spark New Zealand
01 / 08
Career experience
Technology from day one.
Experience that has grown with it.
My career in New Zealand began in technology-focused retail leadership and developed through business development, marketing, customer solutions and enterprise sourcing.
2023–20263+ years
Enterprise technology sourcing & commercial solutions
Spark New Zealand
Sourcing Consultant – Hardware
Complex enterprise customer requirements, account opportunities, vendor relationships, commercial negotiations and delivery across internal teams.
2008–202314+ years
Technology solutions & account development
OfficeMax New Zealand
Technology Specialist
Customer-facing IT and audiovisual solutions, business growth, tenders, supplier relationships and technology support for business customers.
2006–20082 years
National account management
OfficeMax New Zealand
Telephone Account Manager – National Accounts
Managed a national customer portfolio, developing relationships and commercial performance.
2005–2006Marketing
Web & e-marketing
Warehouse Stationery
Web & E-Marketing Coordinator
Moved into the marketing team, creating digital campaigns and managing web and e-marketing activities.
2004–2005Promotion
Business Development – Buying Groups & Associations
Warehouse Stationery
New Business Development Manager – Buying Groups & Associations
Promoted into a newly created role developing commercial relationships with buying groups and multi-site organisations.
2003–2004B2B division
New business development
Warehouse Stationery
New Business Development Representative
Developed new commercial accounts through proactive prospecting and customer relationships within the B2B business.
2001–2003Retail
Technology-focused retail leadership
Warehouse Stationery
Fast Track Manager / 2IC
Managed business machines and technology areas alongside wider store responsibilities, beginning at Henderson. The Fast Track programme prepared me for store management; I also had sole charge of a branch for approximately six to eight weeks.
2002–2023Concurrent
Digital design business ownership
Instinct Design .NET Ltd
Director / Co-owner
Websites, digital design, photography, video and direct client relationships; alongside my main employment.
Beyond the business card
Curiosity doesn't clock off.
Technology fuels my creativity, and creativity shapes how I approach technology. My interest in technology began with building computers for music production, later expanding into web design, long before technology became my career. That curiosity has stayed with me, influencing how I explore ideas, solve problems and find different ways of doing things, both professionally and creatively.
In the studioMusic production · sound design · electronic instruments
Music & technology
Music production brings together my interests in electronic instruments, sound design and the creative process. Sometimes an entire piece of music can begin with creating just one interesting sound.
Behind the cameraPhotography · video · visual storytelling
Photography & creativity
Photography and videography combine my creative interests with technology, from capturing the image through to processing, editing and bringing the finished work to life.
Beyond the studioOutdoors · exploring · staying active
Exploring & recharging
I enjoy getting outdoors, walking, cycling and exploring new places. It's a chance to unwind, let my mind wander and find inspiration in the world around me. Sometimes it's simply about enjoying the moment; other times, it's where fresh ideas and different perspectives begin.
Let's talk
Good opportunities start with a conversation.
Auckland-based · Open to opportunities across New Zealand · Willing to relocate
Whether you're hiring, exploring opportunities or simply think our paths should cross, I'd be happy to catch up for a coffee or a conversation.
LinkedIn ↗